Administrative reforms key for Hanoi's better management work
The one-stop-shop model has been one of the key solutions to improve efficiency in the operation of local apparatus.
12:38, 2022/08/19
Administrative reform a key objective for Hanoi: Mayor
The determining factor for the success of the administrative reform is the attitude of public servants towards the people and companies, based on current work procedures.
20:23, 2022/07/11
Hanoi targets to improve PAR Index performance in 2022
Hanoi expects to improve its performance in the Public Administration Reform Index (Par Index) and the Satisfaction Index of Public Administration Services (SIPAS) in 2022.
17:13, 2022/07/11
Hanoi puts people’s benefits at core of administrative reform efforts
Hanoi has been stepping up its efforts to bring more public services online, as for the city's authorities, the benefits of the people remain at the core of any administrative reform efforts.
11:12, 2022/06/13
Hanoi determined to improve public satisfaction with administrative performance
Hanoi would soon launch a modern one-stop-shop model and diversify channels to receive locals' feedback to improve administrative services.