Hanoi’s e-government effort: A step toward greater public satisfaction
Hanoi is committed to enhancing the business and investment environment, focusing on planning, investment, land, and construction sectors.
16:30, 2023/06/06
Hanoi committed to establishing administration system for people: Mayor
The city believes that administrative simplification would save time and boost sentiment among businesses and residents.
16:33, 2023/04/12
Hanoi among top performers in PAPI 2022
Over the years, the capital city has been a leader in promoting high efficiency in public administration performance.
22:24, 2022/09/28
Hanoi gains positive results in administrative reforms
Hanoi has also developed interdisciplinary working mechanisms to ensure greater efficiency in cooperation among different departments and units in the city.
09:32, 2022/09/03
Hanoi posts strong recovery in post-pandemic period
Along with efforts to contain the pandemic and push for socio-economic recovery, Hanoi has also given priority to administrative reforms.
12:38, 2022/08/19
Administrative reform a key objective for Hanoi: Mayor
The determining factor for the success of the administrative reform is the attitude of public servants towards the people and companies, based on current work procedures.
14:35, 2022/08/01
Hanoi eyes further improvements in public services quality
This year, Hanoi targets the PAR Index score to reach 92.55, four points higher than the 88.54 points recorded last year and moving up one or two places in the ranking.
11:12, 2022/06/13
Hanoi determined to improve public satisfaction with administrative performance
Hanoi would soon launch a modern one-stop-shop model and diversify channels to receive locals' feedback to improve administrative services.
16:55, 2022/05/10
Hanoi makes giant leap in public administration performance: PAPI 2021
The challenge now for Hanoi is to keep up the momentum in the coming time and proves such a result is not by chance.
21:21, 2022/03/30
Hanoi identifies e-government as means to achieve higher public services quality
The objective for the city from now until the end of 2022 is to further simplify at least 60% of the local administrative procedures.