Vietnam tops global outsourcing market for first time
18:09, 2015/03/26
Vietnam has become the world’s top outsourcing location for the first time in terms of costs, risks and operational conditions, according to new research from global real estate adviser Cushman & Wakefield (C&W).

Vietnam has capitalised on increasing labour costs in China to take first place in the ranking while India remains the world’s largest business process outsourcing market.
Vietnam established its presence in the sector thanks to numerous government reform policies to promote the country as a key outsourcing destination. C&W predicts the service segment will expand rapidly given the average age of the country’s workforce is under 30 and 1-1.5 million people enter the labour market every year.
Vietnam established its presence in the sector thanks to numerous government reform policies to promote the country as a key outsourcing destination. C&W predicts the service segment will expand rapidly given the average age of the country’s workforce is under 30 and 1-1.5 million people enter the labour market every year.

The software industry has increased rapidly in recent years with over 1,000 operating companies recruiting 80,000 labourers. Vietnam has become one of the world’s biggest software exporters and the second biggest outsourcing country for Japan.
C&W Vietnam’s Director of Valuation and Research Department Jonathan Tizzard said the ranking reflects the Government’s ability to create a stable business environment and introduce policies to improve education quality and professional skills for the younger generation.
Additionally, foreign direct investment to Vietnam is expected to increase with the signing of the Trans-Pacific-Partnership Agreement, possibly this year or in 2016, and once the two revised Laws on Housing and Real Estate officially take effect in July 2015, making room for foreign investors to operate in the country, he added.
C&W’s Head of occupier services for the Asia-Pacific and the Middle East and Africa Richard Middleton said that while Vietnam is not the cheapest outsourcing destination, it is still very competitive globally.
Wage increases in India and China have pushed Vietnam to top the rankings in 2015, he added
C&W Vietnam’s Director of Valuation and Research Department Jonathan Tizzard said the ranking reflects the Government’s ability to create a stable business environment and introduce policies to improve education quality and professional skills for the younger generation.
Additionally, foreign direct investment to Vietnam is expected to increase with the signing of the Trans-Pacific-Partnership Agreement, possibly this year or in 2016, and once the two revised Laws on Housing and Real Estate officially take effect in July 2015, making room for foreign investors to operate in the country, he added.
C&W’s Head of occupier services for the Asia-Pacific and the Middle East and Africa Richard Middleton said that while Vietnam is not the cheapest outsourcing destination, it is still very competitive globally.
Wage increases in India and China have pushed Vietnam to top the rankings in 2015, he added

15:59, 2025/02/16
Hanoi makes remarkable leap in the DTI ranking
Hanoi has been rolling out initiatives to accelerate digital transformation.

22:13, 2025/02/12
Hanoi develops e-commerce database
The database allows for identifying which tax collector supervises each taxpayer.

18:35, 2025/02/09
Hanoi to pilot multiple digital transformation models
Hanoi will step up efforts to build a modern, proactive administrative structure, and improve the legal system.

21:17, 2025/01/13
Government to set aside 3% budget for sci-tech development: Party Chief
Policies to remove barriers to scientific and technological development and maximize creativity must be finalized by 2025.

16:50, 2025/01/09
Hanoi aims to maintain its second-highest EBI ranking
Hanoi laid out a goal to expand consumer market through e-commerce channels and promote cross-border transactions to help businesses export.

18:41, 2024/12/05
Hanoi honors outstanding faces in innovation, digital transformation
The Final Round of the Capital's Innovation and Digital Transformation Products Competition 2024 aims to honor exemplary figures in innovation and digital transformation.
- Land deed digitization accelerated in Hanoi
- Vietnam's capital boosts iHanoi usage by citizens
- Technology, innovation identified as key drivers for Hanoi's growth
- Hanoi intensifies efforts to achieve its digital goals by 2025
- Second Hanoi Technical Innovation Contest launched
- Unified national online public service portal needed, evaluation shows