Tourist establishments, companies, organizations and individuals in Hanoi have been requested to ensure a safe tourist environment and improve measures to prevent and control Covid-19 during the National Day holiday (September 2).

The city's tourism authorities have requested tourist establishments to reinforce anti-Covid measures. Photo: Laodongthudo

The Hanoi Department of Tourism has requested tour operators to regularly monitor, update information & guidance of relevant authorities on Covid-19 prevention and control; communicate and advise people not to travel to pandemic-hit areas.

Hanoi also requires tourism businesses to proactively implement Covid-19 prevention and control measures for customers and employees, strictly comply with the regulations and advisories of the Ministry of Health and relevant authorities to ensure the prevention and control of Covid-19.

Tourist attractions must actively coordinate with travel agencies and tourist transport businesses to regulate tour groups so as to avoid large gatherings, comply with regulations on keeping a safe distance and check guests' body temperature. 

If cases of suspected infection are detected, it is necessary to actively coordinate with local health facilities to implement quarantine in accordance with the procedures and instructions of the Ministry of Health.

Travel service providers are asked to suspend tour programs to and from locations affected by the pandemic. The means of passenger transport must be cleaned and disinfected in accordance with the regulations. Drivers and passengers must wear a face mask.

For accommodation establishments, the Hanoi Department of Tourism requires them to strictly enforce the online medical declaration declaration for guests and report daily to the authorities for monitoring. 

The hotels, which have been approved by the city People’s Committee as concentrated isolation areas, must work closely with the local authorities, health agencies and relevant units in the city to strengthen the prevention and combat against the pandemic, strictly implement the regulations on the prevention and control of Covid-19.

Eateries and bars in the city need to fully comply with preventive measures such as: keeping customers at least one meter away from each other, checking their body temperature, giving them hand sanitizer, and staff must wear face masks.