Since the capital's administrative boundary expansion 15 years ago, The quality of manpower in Hanoi has undergone positive changes with a focus on developing skillful human resources in key industries, namely social management, economic administration, culture, and tourism, according to the municipal People's Committee.

The focus is to serve the increasing integration requirements, and the results have met the need, said the local authorities. 

Hanoi's administrative apparatus currently employs more than 7,200 officials with higher education degrees. Among them, there are 80 PhDs (1.15%), more than 2,600 master's degree holders (35.81%), and more than 4,300 graduates (60.01%).

Officials handle administrative procedures at Trung Liet Ward in Hanoi's Dong Da District. Photo: Nguyen Bao/The Hanoi Times

 Development of tourism and cultural human resources

Since Hanoi defines tourism as a very specific industry requiring highly professionalized personnel, the capital's tourism workforce must meet all the conditions of communication, foreign languages, and competent use of information technology.

Given the importance of human resources, Hanoi has held training courses for the tourism industry workforce, with the connection between training institutions and tourism enterprises to associate training with practice. It's considered a key factor in improving the quality and competitiveness of the industry.  

According to the statistics of the cultural sector, more than 72,000 people (including those working in regulatory agencies in charge of culture, art, physical training and sports, non-business units, and enterprises) work directly in the tourism industry, while indirect human resources are estimated at 150,000.

Currently, the city has 17 People's Artists and 128 Meritorious Artists working in literature, theater, cinema, music, fine arts, photography, dance, architecture, and folk art.

The city government has issued a decision approving the "Project on Reorganization and Capacity Improvement towards Streamlining, Professionalism, and Efficiency of Public Performing Arts Units in Hanoi". This is an important prerequisite for theatres to improve the quality of programs and performances, upgrade the qualifications of artists and performers, strengthen the involvement of social resources to develop the autonomy of theatres, and preserve and promote the values of traditional art forms of the capital.