Attracting foreign tourists right from the first impression
That is the direction of the Deputy Secretary of the Hanoi Party Committee Dao Duc Toan at the supervision of PAR implementation of Department of Foreign Affairs on April 12.
Deputy Secretary of Hanoi Party Committee Dao Duc Toan made speech at the meeting
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Appreciating the determination and PAR results of the Department of Foreign Affairs, Deputy Secretary of the Hanoi Party Committee, Dao Duc Toan stressed that although the number of administrative procedures is not great, it is important to enhance the image. Therefore, the Department of Foreign Affairs should build a team of external staff to meet professional requirements, image of the the Capital's officials, that are typical, impressive, associated with the promotion. Studying and following President Ho Chi Minh's ideals, morals and style, especially the Ho Chi Minh's diplomacy style: "The first impression is very important, so the receptionists are not only fluent in foreign languages but also have to understand the culture of Hanoi to convey to foreigners," Toan said.
In addition, each civil servant is aware of their position and role to improve the quality and efficiency of advising the city on foreign affairs. In particular, sticking to the centralized political tasks of the city to orient the foreign affairs; attach importance to the work of forecasting, grasping the situation; improve the quality of the cooperation and foreign affairs of the city as well as districts to promote image and attract investment.
Regarding the PAR, Toan suggested that the Department of Foreign Affairs not only implement online administrative procedures Level 3, but also move up to Level 4 in order to create favorable conditions for organizations and individuals. Strengthening the relationship with departments and districts in the implementation of tasks. At the same time, promoting PAR in the internal sector, clear assignment and assignment in association with strengthening the regime of briefings, checking, urging and guiding the implementation of tasks.
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