Vietnam Airlines, the national flag carrier, has been certified with the highest 5-Star Covid-19 Airline Safety Rating for its improved hygiene processes to help reduce the spread of novel coronavirus.

Vietnam Airlines, the first air carrier in Vietnam, receives the Skytrax Covid-19 Airline Safety Rating. Photo: Skytrax

The Skytrax Covid-19 Airline Safety Rating is the global assessment and certification of airline health and safety measures during the coronavirus pandemic that is based on professional and scientific investigation of the standards provided by the airline.

The Covid-19 rating includes cleanliness at the airport and onboard, social distancing, face mask usage, sanitizer, and other hygiene improvement systems.

Edward Plaisted, General Director of Skytrax said Vietnam Airlines has been continuing to operate domestic routes and a few international flights. The airline has vigorously implemented a series of hygiene upgrades to ensure the safety of passengers and its employees during the pandemic. 

He added these options are implemented in a consistent and synchronous manner to respond to the level of risk in the domestic market. 

Plaisted said the airline had an appropriate plan to manage the increased number of passengers as well as preparation to welcome more international passengers.

According to Vietnam Airlines, one of its core goals is to increase resources and improve the service quality of staff and flight attendants through training courses.

"This is also an important criterion to help Vietnam Airlines pass rigorous assessments to get Skytrax recognition," Le Hong Ha, General Director of Vietnam Airlines said.