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Hanoi officially implements e-government system in 12 districts
Thu Minh 10:37, 2016/08/13
Hanoi started providing the e-government system in 144 wards of 10 districts from August 10 after successfully piloting the model in two other districts of Long Bien and Nam Tu Liem.
Hanoi has set a target to implement the e-government system in all 584 communes and wards across the city by the end of 2016, while providing 80 percent of public services online by 2020.
From now on, local residents can access the website egov.hanoi.gov.vn to process administrative procedures such as registering a birth, death or marriage, and certifying copied documents in Vietnamese. 
 
Photo for illustration
Photo for illustration
People’s Committees in wards and communes are in charge of receiving the requests and coordinating with authorised agencies in replying.
The duration of processing a request is expected to be shortened from 20 days to five days, and will contribute to the preservation of citizens’ data online. 
The move is considered a breakthrough in the city’s administrative reform towards a simplified and transparent administration.
The change that has been welcomed by both locals and enterprises  will help improve Hanoi’s business environment as well as the responsibility of public servants. 
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