Hanoi: Medical hotlines launched for receiving feedback
Hanoi’s Health Department has launched three hotlines to receive feedback from people and organisations.
Director of the Health Department Nguyen Khac Hien said the department hopes to get feedback via the hotlines so that they could improve their performance, offering friendly services to users and for the benefit of the people.
Hotline 04 3998 5765 will receive feedback about general health issues, 04 3734 3622 will explain administrative procedures in the department’s one-stop section and 04 3990 2390 will accept feedback about the performance of the one-stop section.
The department plans to offer online public services of level three in the next few months, in which administrative procedures will be publicised, and forms submitted, received and processed online. With online public services of level four, fees for services can be paid online.
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