CATEGORIES

© Copyright 2004; Hanoitimes - Economic and Urban Newspaper;

The tribune of Hanoi People’s Committee

Publication Permit: 29/GP-CBC

Editor - in - Chief: Nguyen Thanh Loi

Managing Editor: Ta Thu Giang

Email : thugiang@hanoitimes.vn

Head Office: 21 Huynh Thuc Khang Street, Dong Da District, Hanoi

Branch Office: 221 Tran Phu Street, Ha Dong District, Hanoi

WORDS ON THE STREET 70th anniversary of Hanoi's Liberation Day Vietnam - Asia 2023 Smart City Summit Hanoi celebrates 15 years of administrative boundary adjustment 12th Vietnam-France decentrialized cooperation conference 31st Sea Games - Vietnam 2021 Covid-19 Pandemic
Home / Social Affairs
Duc Giang General Hospital focuses on patient treatment
Ngoc Thuy - Ha Ngan 08:20, 2017/12/15
The combination of treatment, care and health recovery for patients are necessary to improve the quality of comprehensive treatment. As such, recently, besides normal treatment for patients, Duc Giang General Hospital has taken priority on caring patients.
In Hanoi, not all hospitals have a complete system of nursing system, including Nursing Department, Board of Nursing and dedicated staffs as Duc Giang General Hospital. Departments have organized staffs to take care patients in team, and patients are monitored by doctor, healthcare staff and nurse right from the beginning until discharged.
 
Instructing patients at Duc Giang General Hospital.
Instructing patients at Duc Giang General Hospital.
Patients under treatment are carefully monitored and fully consulted on health issues. Moreover, they are provided with their benefits and obligations. The hospital has organized a specific working schedule, so that nurses can take time to care for patients. In such way, nurses have increased time to care and consult patients, at the same time, to utilize the human resources of the nursing system in the hospital efficiently. 

Especially, Director of the Hospital Nguyen Thai Son said, the hospital frequently organizes meeting between dedicated staffs once a week, and at higher level of senior staffs once a month. 

Surveys are also conducted with regard to patient’s satisfaction and knowledge about the health issues.  In the first 9 months of 2017, the hospital has issued 190 survey forms with regard to customer’s satisfaction for 100% patients in clinical and sub-clinical departments, with a view to have timely adjustment for better serving patients. Nurses are encouraged to check on each patient’s room as often as possible to know about their conditions. Everyday, patients are informed of their medicine intakes and instruction. Besides, the hospital has used software for medicine management, which will minimize the potential loss of medicine and gaining trust from patients in medicine allocation.

Besides, the nursing department has implemented administrative reform, code of conduct for nurses, staffs at the hospital, with periodically review of performance. The nursing room has constructed and updated criteria for checking qualification, grading the working procedures, to evaluate the whole performance of nurses. Every week, the nursing department often cooperates with the infection control department to cross-check other departments on the working procedures, communication skills with patients, and other safety procedures. On the other hand, the hospital has always put priority on the way of interacting with patients, the service attitude, for which the patient satisfaction is put in the highest order. 

Moreover, the Director of Duc Giang General Hospital Nguyen Thai Son said, the hospital always focuses on training staffs. As such, staffs at the hospital are always given time to update new knowledge, trained and retrained on new working methods, new working procedures on patient treatment and care.  The hospital also cooperates with the Vietnam Association of Nursing on training nurses to improve their qualification and skills in patient treatment. 
Comments
Other news
18:38, 2025/01/30
Urenco strives for a cleaner environment in Hanoi
Innovation in garbage collection vehicles is an important step in ensuring environmental sanitation, contributing to building a civilized, clean and beautiful urban area in a sustainable direction.
09:55, 2025/01/26
Hanoi promotes urban decorations for Tet
The "Bright - Green - Clean - Beautiful" movement demonstrates Hanoi's unwavering commitment to sustainable development and environmental protection.
22:21, 2025/01/15
Hanoi to increase supply of essential goods by 30%-35% for Tet
Authorities in Hanoi planned to prevent price hikes during the national holiday by stocking up on goods and ensuring food supplies.
22:39, 2025/01/01
Hanoi works to ensure merry Tet
The move aims to make the best preparations for the traditional Tet celebrations.
17:37, 2024/12/30
Channel needed to expand Hanoi's OCOP products: Experts
Hanoi has devised a plan to boost the sale of OCOP products by creating OCOP venues associated with rural tourism and craft village visits in the city.
21:24, 2024/12/28
Rising Like Bamboo: Vietnamese Identity on the Global Stage
The Vietnam International Awards 2024 brings together outstanding individuals, compassionate hearts, and promising young talents, all united by a common goal: to connect and spread the positive values of the Vietnamese community worldwide.