Information technology to boost smart tourism in Vietnam
Information technology and digitalization have been seen as a solution to boost smart tourism in Vietnam, heard delegates at a conference held in Hanoi on October 6 under the theme ‘Smart tourism – Opportunities and Challenges to Vietnam.”
Vietnamese tourism businesses asked to build user-friendly websites and make transactions easier for online customers.
|
However, Vietnamese tourist companies and travel agents have not yet taken full advantages in utilizing information and technology in boosting their competitiveness, attracting customers and managing their companies.
The participants also shared experience from developed countries in implementing smart tourism and introduced other solutions and technologies to boost smart tourism in Vietnam.
Vu The Binh, Standing Vice Chairman of the Vietnam Tourism Association, stressed the need for tourism businesses to build user-friendly websites, which are compatible with smartphones, and provide users with online transactions making these transactions easier for online customers.
He also called on State agencies to provide technical support and favorable policies for domestic businesses, increase promotion programmes and boost the advantages of online marketing.
Last year, a tourism information center opened in Ha Noi on October 7 to help domestic and foreign tourists more options to discover the capital city and beautiful places nearby.
The center, managed by the Ha Noi Department of Tourism, aims to promote the city’s tourism and serve tourists better. It provides information about destinations in Ha Noi and other provinces, as well as tours to these destinations. Tourists can book tours with many travel companies through the center.
Located at 28 Hang Dau Street, the center is open daily from 8 am to 6 pm. A hotline is also available at (84) 941336677 for tourist inquiries and complaints. It runs from Wednesday to Sunday for Vietnamese and English speaking tourists.
15:04, 2024/02/02
Ngoc Son Temple night tour launched in Hanoi
The real-life program is based on real historical data and legends that have been passed down and carried on at the Ngoc Son Temple for centuries.
23:41, 2024/01/17
First music album inspired by Temple of Literature released
This is an artistic product of the Temple of Literature's night tour experience program.
16:10, 2023/12/31
New routes to explore heritage road in Hanoi
These routes are expected to be a premise for travel businesses to build new tours connecting localities.
12:45, 2023/12/17
South Korean tourism pays tribute to Hanoi travel agents
Korea Travel Awards 2023 honors impressive travel companies in Hanoi in the following categories: Most Strategic Partner, Most Impressive Partner, Most Creative Partner, and Program of the Year.
07:51, 2023/12/14
Hanoi's MICE tourism promises vigorous year-end growth
MICE will be the main business for many travel agencies by year end.
11:30, 2023/12/05
Agritourism for building new style rural areas in Hanoi
Many localities in Hanoi have combined the development of agro-rural tourism with the construction of new rural areas.